FAQ

Yes. A Christmas Decor representative will work with you to schedule a takedown appointment that is convenient for you.

Contact your local service provider as early as possible. The decorating season is short, and our schedules tend to fill up by mid-November.

Not for exterior installations. Our trained installation crews are efficient and can complete your installation regardless of your availability.

In most cases, no. But with larger installations, additional power sources may be needed.

No, we cannot warranty the quality or workmanship of lights we do not provide.

Absolutely! Our décor is manufactured to our specifications—longer-life bulbs and extra fullness on all of our greenery. We also feature UL-rated, outdoor extension cords, a variety of property-friendly installation accessories and commercial-grade specialty décor. You won’t find better quality anywhere!

With Christmas Decor’s Service One program, maintenance is included in the price. We will also conduct proactive service visits throughout the holiday season to make sure your program looks like it did the day we installed it.

The new Christmas Decor program is all-inclusive—one price for everything.

All décor is included in the service package. With Christmas Decor’s Service One program, you’ll never own old, worn-out décor again! With our program, décor is automatically replaced when it needs to be – and you will have the flexibility to change colors upon renewal!

Each installation is customized to the property—so the customer can invest as much—or as little—as they want. Each proposal is presented with a number of options and we will help you build your decorating package over time.

Christmas Decor franchises are trained, insured professionals.

We currently serve more than 40,000 customers in 48 states and Canada.

Christmas Decor has been decorating since 1986, and franchising since 1996.